PROCESS MANAGEMENT

 

Flexibility without pain

DON'T DITHER, DO IT!

Focus on execution not administration.  SmartCore alerts users on what needs doing when. 

 

Use workflows to drive critical processes, use SmartCore wizards to guide users through complex steps, and use wikis to embed process information and help directly within your SmartCore application.

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ELIMINATE DELAYS, WASTE AND BOTTLENECKS

Automate your processes to measure flow efficiency.  Use process metrics to identify improvements, remove delays and to streamline processes in SmartCore.

Compare process performance with agreed Service Level Agreements (SLAs) to track and escalate any process activity falling outside of its agreed bounds.